Welcome to EcoTarrace! These Terms and Conditions govern your access to and use of our website and all associated products, services, consultations, and content (collectively, the “Service”).
Assuming EcoTerrace provides products or services related to gardening, sustainability, vertical farming, or related consulting.
By accessing, browsing, or placing an order through the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Service.
1. General Conditions and Acceptance
1.1 Eligibility
By using the Service, you represent that you are at least 18 years of age or the age of legal majority in your jurisdiction and are legally capable of entering into a binding contract.
1.2 Changes to Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms at any time. We will post the revised Terms on the Service with an updated “Last Updated” date. Your continued use of the Service after the posting of any changes constitutes your acceptance of the new Terms.
2. Products, Services, and Orders
2.1 Product Description and Availability
We strive to be accurate in the description, pricing, and visual representation of our products (e.g., plants, kits, components) and services (e.g., design, installation). However, we do not guarantee that Content on the Service is entirely accurate, complete, reliable, or error-free. All products are subject to availability.
2.2 Pricing and Payment
All prices are subject to change without notice. We reserve the right to correct any pricing errors and refuse or cancel any order placed for a product or service listed at an incorrect price. You agree to provide current, complete, and accurate purchase and payment information.
2.3 Service Outcomes and Advice
Any guidance, recommendations, or instructions provided by us (on the website or via consultation) regarding gardening, plant care, or installation are given based on general knowledge and best practices. We do not guarantee the success, growth, or outcome of your specific plants, system, or installation, as results are heavily dependent on environmental conditions, maintenance, and user adherence to instructions.
2.4 Shipping, Returns, and Refunds
Specific policies governing shipping timelines, costs, returns (especially for perishable goods like plants), and refunds are detailed in our separate Shipping Policy and Return & Refund Policy. These policies are incorporated into these Terms by reference, and you agree to abide by them.
3. User Accounts and Responsibility
3.1 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You must notify us immediately of any suspected unauthorized use.
3.2 User Content
If you post reviews, photos, or other content (“User Content”) on the Service, you grant us a worldwide, royalty-free license to use, reproduce, publish, and distribute that content. You warrant that your User Content is lawful, original, and does not infringe upon any third-party rights.
4. Intellectual Property
The Service, its original Content, features, functionality, design elements, logos, and all digital assets are and will remain the exclusive property of EcoTerrace or its licensors. You may not use any trademark, logo, or content without our express written permission.
5. Prohibited Use and Indemnification
5.1 Prohibited Use
You are prohibited from using the Service: (a) for any fraudulent or illegal purpose; (b) to violate any regulations, rules, or laws; (c) to infringe upon the intellectual property rights of others; (d) to upload or transmit viruses or malicious code; or (e) to interfere with the security features of the Service.
5.2 Indemnification
You agree to indemnify, defend, and hold harmless us, our officers, directors, agents, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
6. Disclaimer and Limitation of Liability
6.1 Disclaimer of Warranties
The Service and all products delivered to you are provided “AS IS” and “AS AVAILABLE,” without any warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
6.2 Limitation of Liability
In no case shall we, our employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from: (a) the use of any products (including consumption or use with water); or (b) your reliance on any gardening advice or information provided. Our liability is strictly limited to the amount paid by you for the specific product or service in question.
7. Governing Law and Contact
7.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
7.2 Contact Information
Questions about these Terms and Conditions should be directed to us at: Email: info@ecoterrace.in